JTX Fitness are an eCommerce business selling home fitness equipment direct to consumers via their website and customer service/sales team. We’ve helped them across marketing, operations, customer service and warehousing from senior management to entry level staff. In addition to hiring we have support various initiatives across the business to improve their people processes and working culture.
We helped them take a new approach to recruitment, building attractive jobs which can be refilled more easily when needed. We made some critical hires during testing circumstances, by building effective direct hiring channels and enhancing their employer brand. We then handed over these tools and processes to individual hiring managers so they can manage repeat hires themselves.
Quite simply Talenty fundamentally changed the way we approach recruitment & people operations. They implemented a simple but radically different hiring methodology. Initially offering strategic guidance on the roles required before ensuring accurate and attractive role creation. This has not only helped us make great hires but its saved significant time too.
In addition, they helped us improve employee engagement and performance, implementing simple, light-touch solutions that have been well-received by the team.
Their fractional solution works well for our business as we can’t justify hiring experts full-time. They are a seamless extension of our business, we trust their advice and delivery as we know they are always working in our best interests.
– Lloyd Martin, MD at JTX
